Responsible Gaming
Introduction
We provide resources, tools, and support to help players maintain control over their gaming. Our staff is trained to identify problematic gaming behaviors and intervene when necessary.
Our Commitment
We provide resources, tools, and support to help players maintain control over their gaming. Our staff is trained to identify problematic gaming behaviors and intervene when necessary.
Self-Exclusion Options
Guests may request temporary or permanent exclusion from gaming areas at any Paluvino casino hotel. We honor these requests across all our casino and hotel resort properties.
Player Limits
We offer guests the option to set daily or session-based gaming limits. These tools are available online and at our casino hotel front desks to support healthy gaming habits.
Underage Gaming
Strict ID checks are enforced to ensure that no individual under 18 (or the legal age in your jurisdiction) participates in gaming activities at any Paluvino casino hotel.
Contact Information
If you have questions, concerns, or requests regarding this Responsible Gaming or our practices, please contact our Responsible Gaming Office at:
Paluvino responsible-gaming Office
123 Luxury Avenue
Suite 500
Paris, France
Email: [email protected]
Phone: +33 1 23 45 67 89